If you click on the links in this post, we may earn money from the companies mentioned in this post, at no extra cost to you. You can read the full disclaimer here.
How to Create a Chatbot Without Coding
Why Use a Chatbot?
If you run a business and have talked to customers, you know that there are certain questions that get asked over and over. If you are the one answering the questions, then you know it’s tedious to keep answering them over and over. It doesn’t matter if you add a FAQ section to your website to try to explicitly state it on your website. The questions keep getting asked. And I know you really don’t want to pay someone to basically answer the same questions all day.
And that is why chatbots are so useful. Chatbots means that if a customer comes on your website and starts a chat, you won’t have to answer the question yourself live. Instead, once the question is asked in a chat session the question will be answered automatically. AI does all the work for you.
I don’t think I have to tell you how useful that is. But in case you’re still curious, here are fifteen reasons chatbots are essential for business.
But a lot of people get intimidated by the idea of creating your own chatbot. Surely it would be quite difficult and would require complex coding, right? Well, you would be wrong! And that is because of Activechat!
Activechat is amazing software with an intuitive interface that makes it easy to operate no matter what your skill level is. It is easy to create a chatbot with them.
But it’s a good chatbot, too. You might think that if you don’t use coding your chatbot will be too basic but that is not the case at all. Activechat lets you build intelligent AI chatbots that are capable of understanding human language. They detect customer’s intents & use straightforward chatbot skills. So customers will really get their questions answered without you or your employees having to do it yourselves.
And you want to know what the best part is? You can create your own chatbots for multiple channels! That’s right, you can use your chatbot on more than just your website. You can use it on Facebook Messenger, Telegram, SMS, or on emails. And that’s great because different customers use different ways to communicate with you. Even if you have a chatbot on your website, a customer could still contact you via email or Facebook messenger. This is going to save you so much time!
To get started with Activechat, click here.